DCS Professional Series 36 inch Stainless Steel Gas Cooktop - CPU364GDN
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This DCS Stainless Steel Professional Cooktop features (5) 17,500 BTU patented Dual Flow sealed gas burners and 18,000 BTU Griddle. The DCS Cooktop patented Dual Flow Burners go from simmer to boil at a range of 140 degrees to 17,500 BTUs. DCS Cooktop Dimensions (in inches): 47 7/8 W x 8 7/16 H x 26 1/2 D and fueled by natural gas. Read More Detail...
Category: Cooktops
Brand: DCS
Review : Beware of DCS!!!!
I am writing this review to help spare others what we are going through right now. We bought a DCS grill seven years ago and the customer service was amazing. We love the grill and the customer service experiences we had during that purchase led us to purchase the DCS 48in gas cooktop with grill and griddle. I wish we had realized they have been bought by another company! Our NEW cooktop we paid around $3800.00 for came to use with missing parts and a drip try that was installed so poorly it would not open. The tray alignment is off and it bent the frame. We called DCS immediately expecting the same amazing customer service we had gotten several years ago and were stunned at their reaction which was basically "too bad". They refused to replace the cooktop and were of no help at all. We went as far up the chain as possible with nothing but the same run around. They insisted that we get it serviced - OUR BRAND NEW $3800.00 COOKTOP - serviced! They would not even consider...
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DCS Professional Series 36 inch Stainless Steel Gas Cooktop - CPU364GDN
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Rating: 100% based on 975 ratings. 91 user reviews.
Rating: 100% based on 975 ratings. 91 user reviews.
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